Everything you
need to know.

You can reserve a vehicle online through our Book Now page, or reach us directly at +1 (424) 303-6496 or contact@nizoexotics.com.

We recommend booking 24–48 hours in advance to secure your preferred vehicle. For same-day bookings, call us directly — we'll do our best to accommodate based on availability.

Our minimum rental period is one full day (24 hours). Multi-day and weekly rentals are available and often qualify for reduced daily rates.

Need a vehicle for a specific event — a photoshoot, wedding, or weekend trip? We offer custom duration packages. Contact us to discuss your requirements.

Yes — cancellation and modification policies vary by vehicle tier and booking terms. Please contact us as early as possible if you need to make changes. We work with our clients to accommodate schedule adjustments wherever possible.

Review our full Terms & Conditions for specific cancellation windows and any applicable fees.

Yes, a refundable security deposit is required at the time of booking. The deposit amount varies based on the vehicle's value and class — exotic and ultra-luxury vehicles carry higher deposit requirements.

The deposit is fully returned at the conclusion of your rental, provided the vehicle is returned in its original condition with no damage, overages, or cleaning requirements.

You'll need a valid driver's license, a major credit card in the primary renter's name, and proof of full coverage insurance (collision and comprehensive) that covers the vehicle's replacement value.

International renters must also present a passport and an International Driving Permit (IDP) alongside their home-country license.

We provide rental services to clients 21 years of age and older. Drivers between the ages of 21 and 25 are subject to a Young Driver Fee of $50 per day.

All drivers, regardless of age, must hold a valid driver's license with a minimum of two years of driving history.

Yes — multiple drivers are permitted provided each driver is listed on the rental agreement and holds their own full coverage insurance extending to the rental vehicle.

All additional drivers must be present at the time of vehicle pickup and provide valid identification and license documentation.

Renters must carry full coverage insurance — both collision and comprehensive — that covers the full replacement value of the rental vehicle. Your personal auto policy may already extend to rental cars; verify this with your insurer before your booking date.

If your personal policy does not provide qualifying coverage, daily insurance plans are available through our company. These plans ensure you're fully protected without requiring your existing policy to extend to our vehicles.

Some credit card benefits — such as those offered by American Express — may also provide supplemental coverage. See our Amex Coverage guide for more information.

Your deposit is returned upon successful return of the vehicle in its original condition. Any damage, excessive cleaning requirements, or mileage overages are assessed at return and deducted before the deposit is released.

Most refunds are processed within 3–7 business days depending on your payment method.

Yes — we offer complimentary delivery to our select partner Beverly Hills hotels. Free delivery is available exclusively to guests staying at our partner properties in Beverly Hills.

For other locations — private residences, LAX, Van Nuys Airport, or event venues — delivery may be available for an additional fee. Contact us directly to confirm availability and pricing for your specific location.

We recommend confirming your delivery time at least 24 hours before your rental start. This ensures our team can arrange logistics and guarantee on-time arrival.

For same-day delivery requests, call us directly at +1 (424) 303-6496 — we accommodate last-minute bookings whenever possible.

Each vehicle includes a daily mileage allowance in the rental fee. Luxury sedans and SUVs typically include 200 miles/day; exotic vehicles may carry a lower allowance. The exact limit is confirmed at time of booking.

Overage charges apply per mile beyond the included limit. Unlimited mileage packages are available on select vehicles and extended rentals — ask us for details.

Interstate travel requires advance approval. Select vehicles are permitted in neighboring states (Nevada, Arizona) with prior notice. Exotic and ultra-high-value vehicles are restricted to California only.

Unauthorized out-of-state travel may void your insurance coverage and result in additional fees. Always confirm your travel plans with us before your rental starts.

In the event of a mechanical issue or breakdown, contact us immediately at +1 (424) 303-6496. We have a roadside assistance program and will work to resolve the situation as quickly as possible — including vehicle replacement when available.

Do not attempt repairs or engage third-party service providers without our authorization, as this may affect insurance coverage and liability.