Legal

Terms & Conditions.

Effective: 2026

These Terms and Conditions govern all vehicle rental transactions conducted through Nizo Luxury (a d/b/a of 23 Group Holdings LLC), with rental fulfillment managed by Stradale Group LLC.

1. Rental Eligibility

  • Renters must be at least 21 years of age with a valid driver's license.
  • A valid credit card in the renter's name is required for the security deposit.
  • For exotic and high-performance vehicles, minimum age may be 25. Additional restrictions may apply.
  • International renters must present a valid passport and International Driving Permit.

2. Reservations and Payment

  • A deposit is required to confirm any reservation.
  • Full payment is due at the time of vehicle delivery or pickup.
  • Accepted payment methods: major credit cards (Visa, Mastercard, American Express, Discover).
  • Quoted rental rates are all-inclusive of standard fees. Additional charges may apply for add-ons, extra mileage, or damages.

3. Security Deposit

  • A security deposit hold is placed on the renter's credit card at the time of rental.
  • The deposit amount varies by vehicle tier and will be disclosed at booking.
  • The hold is released within 5–7 business days after the vehicle is returned in acceptable condition.
  • Any damages, excessive cleaning fees, or policy violations will be deducted from the deposit.

4. Vehicle Use

  • Vehicles must be operated in a lawful manner at all times.
  • Smoking is strictly prohibited in all vehicles. A cleaning fee will apply.
  • Off-road use, racing, or any track activity is prohibited.
  • Vehicles may not be driven outside of the agreed service area without prior approval.
  • Only approved drivers listed on the rental agreement may operate the vehicle.

5. Mileage

  • Rental rates include a daily mileage allowance as specified in your rental agreement.
  • Excess mileage is charged at a per-mile rate disclosed at booking.

6. Insurance and Liability

  • Renters are responsible for any damage to the vehicle during the rental period.
  • Renters must maintain valid personal auto insurance or purchase the offered damage waiver.
  • Nizo Luxury is not liable for personal property left in the vehicle.
  • Renters are fully responsible for any traffic violations, tolls, or parking fines incurred during the rental.

7. Fuel Policy

Vehicles are delivered with a full tank and must be returned with a full tank. If the vehicle is returned with less fuel, a refueling charge will apply.

8. Delivery and Pickup

  • Free delivery and pickup is offered within the Los Angeles area as described on our website.
  • Specific delivery areas and any surcharges for extended delivery zones will be disclosed at booking.
  • Renters must be present at the scheduled delivery time. A waiting fee may apply for late availability.

9. Cancellation Policy

  • Cancellations made 72+ hours before the rental start time: full deposit refund.
  • Cancellations made 24–72 hours before rental start: 50% deposit retained.
  • Cancellations within 24 hours of rental start: full deposit forfeited.
  • No-shows are treated as same-day cancellations.

10. Damages and Accidents

  • Any damage, accident, or theft must be reported immediately to Nizo Luxury and local law enforcement where applicable.
  • Renters are responsible for the cost of repairs, diminished value, and loss of use during repairs.
  • Damage assessments are conducted by our team upon vehicle return.

11. Limitation of Liability

Nizo Luxury, 23 Group Holdings LLC, and Stradale Group LLC are not liable for any indirect, incidental, or consequential damages arising from vehicle use. Our total liability shall not exceed the rental charges paid.

12. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in Los Angeles County, California.

13. Contact

Nizo Luxury — 23 Group Holdings LLC
Operated by Stradale Group LLC
2022 S Robertson Blvd, Los Angeles, CA 90034
contact@nizoexotics.com  ·  +1 (424) 303-6496